1. Delivery within Lebanon
Delivery Coverage:
Jemmle.com offers reliable delivery services throughout Lebanon, including major cities, towns, and rural areas. We aim to provide seamless delivery experiences for all our customers.
Processing Time:
Orders are typically processed within 24 to 48 hours after confirmation, depending on stock availability and order volume. You will receive a confirmation email once your order has been processed.
Delivery Time:
Delivery within Lebanon generally takes between 1 to 3 business days. Exact delivery times may vary based on your location and any unforeseen circumstances such as weather or road conditions.
Shipping Fees:
Shipping fees within Lebanon are calculated based on the delivery address and the weight of the package. The cost will be displayed during the checkout process.
Delivery Issues:
If you experience any delivery issues (e.g., late delivery, damaged items), please contact our customer support team at [support@jemmle.com] or call our hotline at +96171406604 within 48 hours of receiving the order.
2. Delivery Outside Lebanon
International Shipping Coverage:
Jemmle.com ships to select international destinations. We are continuously expanding our delivery zones, so please check the website or contact our customer support to confirm if we ship to your country.
Processing Time:
Orders for international delivery are processed within 12 to 24 hours after order confirmation. Processing time may vary depending on the product availability and the order volume.
Delivery Time:
International delivery times vary depending on the destination and chosen shipping method. Estimated delivery times will be provided at checkout and may range from 5 to 15 business days. Unexpected delays may occur due to customs clearance and international shipping policies.
Shipping Fees:
Shipping fees for international orders are calculated based on the destination, package size, and weight. The cost will be shown at checkout. Please note that customers are responsible for any customs duties or taxes that may apply in their country.
Tracking Your Order:
You will receive an email or SMS with a tracking number once your order has been shipped. You can track your package through the courier’s tracking system for updates on its status.
Delivery Issues:
For any issues related to international delivery, including delays, damaged, or missing items, please contact our support team at [support@jemmle.com] or 0096171406604 . Any claims for damaged or lost goods should be made within 7 days of the expected delivery date.
Order Modifications and Cancellations:
Orders can be modified or canceled within 24 hours of placing the order. After this period, modifications may not be possible as the order could already be processed or dispatched.
Delivery Restrictions:
Jemmle.com may restrict deliveries to certain locations due to logistical or operational challenges. If this is the case, we will notify you and work with you to find an alternative solution.
Contact Us:
For any questions, concerns, or specific delivery-related requests, please contact our customer support team at [support@jemmle.com] or 0096171406604 We are here to ensure your shopping experience is smooth and satisfactory.
