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Refund and Return Policy

Thank you for shopping at Jemmle.com! We aim to provide you with the best products and service. If you are not completely satisfied with your purchase, please review our refund and return policy below:

1. Return Eligibility:

  • Items must be returned within 30 days from the date of purchase.
  • Products must be unused, in their original condition, and in the original packaging.
  • Certain items, such as personalized or final sale products, are not eligible for return.

2. How to Initiate a Return:

  • Contact our customer service team at support@jemmle.com to request a return authorization.
  • Include your order number and the reason for the return in your request.

3. Return Process:

  • Once your return request is approved, we will provide you with a return shipping label.
  • Pack the item securely and attach the return label to the package.
  • Drop off the package at the designated shipping carrier.

4. Refunds:

  • Refunds will be processed within 7-10 business days after we receive and inspect your returned item.
  • The refund will be issued to the original payment method used for the purchase.
  • Shipping fees are non-refundable, and return shipping costs are the responsibility of the customer unless the return is due to a Jemmle.com error.

5. Exchanges:

  • We do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order for the desired item.

6. Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us immediately at support@jemmle.com with your order number and a description of the issue.
  • We will arrange for a replacement or issue a full refund based on your preference.

7. Contact Us:

  • For any questions regarding returns or refunds, please contact our customer service team at support@jemmle.com or call us at [Customer Service Phone Number].

We appreciate your business and are committed to ensuring your satisfaction.


Feel free to adjust any details as needed to fit the specifics of your business!

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